Financial Crime Investigator

About the role:

We are looking for a passionate and proactive person to join our FinCrime Operations teams as a Mailbox Investigator. The chosen candidate will support our investigation process and be responsible for the following tasks:

  • Communicating clearly via email with our customers who have been blocked or closed due to financial crime concerns. 
  • Take ownership of the FinCrime Operations Risk Mailbox in order to chase investigators on their cases and find a resolution for the customer. 
  • Ensure that the customer is kept up to date at all times and timelines stated have been kept.  
  • Spotting inconsistencies in the information provided in order to analyse and form an opinion on the acceptability of the customer as per regulatory and internal policy requirements
  • Conducting and documenting risk assessments on all customers, determining appropriate due diligence approaches and information required to verify the suitability of the customer and their activity. 
  • Review and learn from senior members of staff for review/approval when required or necessary, highlighting material risks or concerns as well as any exceptions or missing information based on internal policy or external regulatory requirements
  • Investigate confirmed reports of fraud from external banks and identify any further fraud. 
  • Complete SARs to a high standard showing attention to detail. 
  • Reporting to the FIU within the UK and EU. 
  • Provide customer information in line with regulations to our stakeholders in terms of financial crime concerns with our customers. 

We are looking for you if you:

  • Have AML/Financial Crime sector experience
  • Have fluent English skills, both written and spoken
  • Have excellent attention to detail
  • Are at the same time fast, efficient, patient and positive
  • Are solution-oriented and never give up in the face of a challenge
  • Are tech savvy and a quick learner
  • Enjoy communicating with people
  • Have experience within SAR writing. 

Or, know someone who would be a perfect fit? Let them know!