Financial Crime Investigator

About the role:

We are looking for a passionate and proactive person to join our FinCrime Operations teams as a Mailbox Investigator. The chosen candidate will support our investigation process and be responsible for the following tasks:

• Communicating clearly via email with our customers who have been blocked or closed due to financial crime concerns. 
• Take ownership of the FinCrime Operations Risk Mailbox in order to chase investigators on their cases and find a resolution for the customer. 
• Ensure that the customer is kept up to date at all times and timelines stated have been kept.  
• Spotting inconsistencies in the information provided in order to analyse and form an opinion on the acceptability of the customer as per regulatory and internal policy requirements
• Conducting and documenting risk assessments on all customers, determining appropriate due diligence approaches and information required to verify the suitability of the customer and their activity. 
• Review and learn from senior members of staff for review/approval when required or necessary, highlighting material risks or concerns as well as any exceptions or missing information based on internal policy or external regulatory requirements
• Investigate confirmed reports of fraud from external banks and identify any further fraud. 
• Complete SARs to a high standard showing attention to detail. 
• Reporting to the FIU within the UK and EU. 
• Provide customer information in line with regulations to our stakeholders in terms of financial crime concerns with our customers. 

We are looking for you if you:

• Have AML/Financial Crime sector experience
• Have fluent English skills, both written and spoken
• Have excellent attention to detail
• Are at the same time fast, efficient, patient and positive
• Are solution-oriented and never give up in the face of a challenge
• Are tech savvy and a quick learner
• Enjoy communicating with people
• Have experience within SAR writing.